Refund and Returns Policy

Effective Date: 

At Jynkotax, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help. Please review our Refund and Returns Policy below.

1. Returns

You may return items purchased from Jynkotax within 30 days of receiving your order for a full refund or exchange, provided that the following conditions are met:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • Proof of purchase (order confirmation or receipt) is required.

To initiate a return, please contact our customer service team at [Insert Email Address] with your order number and the reason for your return. We will provide you with instructions on how to return your item.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5-10 business days for the refund to reflect in your account.

3. Exchanges

If you would like to exchange your item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item. We will process the return for the original item as stated.

4. Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Customized or personalized items
  • Sale items or items marked as non-returnable

5. Shipping Costs

  • You will be responsible for paying the shipping costs for returning your item unless the item is defective or was sent in error.
  • Shipping costs are non-refundable.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Insert Email Address] with your order number and a description of the issue. We will provide instructions for returning the item and will cover the shipping costs for the return.

7. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please reach out to us at:

Jynkotax
Address: 4175 Pearcy Avenue, Allen, Texas, United States.
Phone: 262-223-7748
Email: info@jynkotax.com